Health Matters: Patient experience of digital consultations

Oxford Health has completed nearly 100,000 digital consultations. But how do our patients and service users feel about them? Join us for a free webinar to hear from our patients and staff and tell us about YOUR experience.

Health Matters: Patient experience of digital consultations

Digital consultations have helped Oxford Health NHS Foundation Trust carry on providing care safely and effectively throughout the pandemic. We are a leading trust in the UK on the up-take of digital consultations, nearing 100,000 completed consultations.  

But how do our patients and service users feel about them? What kind of health care can you receive on the screen? How about group therapy? How does it compare with a phone call or face-to-face?

Join us on Tuesday, November 17 at 12 noon for our Virtual Health Matters: Patient experience and digital consultations. 

Our speakers will be:

  •  Marie Crofts, chief nurse, and chair of the event
  • Four patients/service users who have recorded their thoughts on video
  •  Natasha Browne, cognitive behavioural therapist at the TalkingSpace Plus talking therapy service
  • Oliver Shipp, Global Digital Exemplar programme lead.  

You will be able to ask questions during the event using the online Q&A function. We also welcome questions in advance by email to

If you or someone you care for have experience of digital consultations, we would like hear about your experience at the event or in advance. We are all learning together!

How to take part

The event will be run as a live broadcast on Microsoft Teams and you will be able to join at If you’d like to receive a reminder of the link closer to the day, please sign up here

The easiest way to join is on your computer. If you are joining on a mobile or tablet, you may need to download the Teams appYou do not need to create an account as this meeting is set up for the public. Just press ‘Join meeting’ once the app is downloaded. 

Become a member of Oxford Health 

Join Oxford Health to get invitation to this and similar events right into your inbox. We have a interesting talks coming up regularly. 

Membership is free and doesn’t carry any obligations, but you can get involved in volunteering, research, members-only events and more if you like. You will also be able to vote in our Council of Governors election and stand as a candidate yourself. 

Our members help us develop local services – sign up now to have your say and show your support to your local NHS. 

Learn more about membership 

Sign up here

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Published: 29 October 2020