Patient involvement

The experience and involvement team works across the trust to understand the experience of those who use our services.

With a member in each directorate, we use their expertise to help improve our services.

How can I get involved?

There are many different ways in which you can be involved in the work and development of Oxford Health NHS Foundation Trust.

Whether you want to be linked into updates or come in to one of our locations to support staff, these pages provide all the key information you will need.

You can also get in touch by emailing us at Getinvolved@oxfordhealth.nhs.uk.

Improving your care

How you feel about your care is really important to us, and we use your feedback to celebrate good work, and improve what is not so good.

People who are involved in their care report that they have a better experience, and can have better personal outcomes, too. Those who become involved in improving the services they receive often feel a sense of achievement and pride in the work that they do.

Involvement forums

We host a variety of forums across the trust, each tailored to different areas of interest or support. These forums focus on:

  • Specific areas of the trust – e.g., Our Voice: Oxfordshire Mental Health.
  • Particular diagnoses or conditions – e.g., the Eating Disorder Forum.
  • Specific groups of people – e.g., the Carers Forum.

Below, you’ll find a full list of the forums we offer, along with insights from members who are part of these groups.

Provide feedback

I Want Great Care

IWantGreatCare is an independent and secure system designed to make it easy for patients and carers to provide feedback on their care experiences.

Friends and Family Test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

How you can help

Our service users have helped us to:

  • Develop information for others.
  • Make our clinical environments more friendly.
  • Redesign how services are delivered.
  • Design our website for Children and Young People.
  • Teach at recovery colleges.
  • Write job descriptions and interview applicants for staff positions.

What it can do for you

Here are some ways in which getting involved can help you.

Care and treatment

Involvement in your care and treatment can increase self-esteem, improve your outcomes and increase people’s satisfaction with services.

Services

Involvement in services can lead to enhanced quality of care, improved relationships between staff and patients, and improved outcomes for you as you gain new skills, confidence and support others.

Non-urgent advice: Get in touch

The best way to contact us is by email.

Email: Getinvolved@oxfordhealth.nhs.uk

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